Agentic AI that resolves customer concerns, reduces costs, and works natively with your IVR and CRM — fully PHIPA, PIPEDA, SOC 2, and WCAG 2.1 compliant.
Live Demo
No human agent involved. From greeting to resolution in under 40 seconds.
The Platform
ClarityCompanion layers onto your existing IVR, CRM, and telephony stack — no rip and replace. Just results from day one.
AI handles intake, triages intent, answers common questions, and only escalates when genuinely needed — reducing handle time by 60%+.
Surface the right knowledge article, case history, or next-best-action to your human agents as they speak.
Every interaction — resolved or escalated — is automatically logged as a structured case in your CRM. Zero manual entry.
Hosted on Canadian cloud infrastructure. PHIPA eligible, PIPEDA aligned, HIPAA capable, SOC 2 certified, WCAG 2.1 accessible. Your data never leaves the country.
How it works
A five-minute demo of this flow is your best proof of value. Here's every step.
Voice or chat inbound hits your telephony system. ClarityCompanion activates immediately on the contact flow.
Claude-powered orchestration understands the caller's need, searches your knowledge base, and determines the resolution path.
80%+ of requests are resolved autonomously. Complex cases are warm-transferred to a human agent with full context.
Transcript, resolution, sentiment, and follow-up tasks are written directly to your CRM — automatically.
Security & Compliance
Hosted exclusively on AWS Canada (ca-central-1). Built to meet the requirements of PHIPA, PIPEDA, and HIPAA out of the box.