🔥 HVAC

Furnace out at 2am.
Answered, dispatched, resolved.

Residential and commercial HVAC contractors use ClarityCompanion to answer every call, including the after-hours emergency ones, capture the job, and dispatch the right tech to the right address. Without waking the owner or losing the lead to a competitor.

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HVAC Use Cases

The four calls that decide your week.

Built for Canadian contractors running 5 to 500 trucks, on ServiceTitan, Housecall Pro, FieldEdge, or Jobber.

🚨

Emergency service intake & dispatch

No heat in January, no AC in July, gas smell, carbon monoxide alarm. The AI captures the issue, geo-matches the nearest qualified tech, and dispatches before the customer hangs up.

Compatible with ServiceTitan, Housecall Pro, FieldEdge, and Jobber.

📅

Maintenance plan scheduling

Tune-up reminders, seasonal startups, filter deliveries. AI books the appointment against each tech's real calendar, not a shared one the dispatcher has to clean up later.

Targets the 40-50% of inbound volume that is routine scheduling.

💬

Quote & estimate follow-up

Follows up on open estimates by text, answers financing questions, books the install date when the homeowner is ready. No more quotes dying in an inbox.

Designed to lift close rates on equipment replacement quotes.

💰

Billing & invoice questions

"What was the $220 for?" "Can I pay by e-transfer?" "Why wasn't the service call waived?" Answered against your invoice in real time. Payment arrangements routed to accounting.

Frees the office from the billing-question queue.

Built for the trade, not a generic IVR.

The calls you hate taking at 11pm are the ones we take best.

📍 Dispatch

Geo and skill aware

AI routes each job to the nearest tech with the right certification, gas, refrigerant, commercial, and respects their schedule boundaries. No more calls to the wrong truck.

🛡️ Safety

Hard-coded escalations

Gas smell, CO alarm, visible fire, always route to a human dispatcher and prompt the caller to call 911 first. No AI judgment on safety-critical triage.

🚚 Parts

Truck-stock aware

AI checks what each truck carries before promising a fix today. Preloads common parts by brand and model so the first trip solves the problem.

📞 Records

Every call, in your FSM

Transcript, work order, photos from the follow-up text, attached to the customer record automatically. No double entry for the office.

Hear a no-heat emergency, dispatched in 30 seconds.

January in Canada, a furnace stops. The AI triages urgency, confirms the address, dispatches the right tech, and keeps the homeowner informed by text.

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See it on your FSM.

Book a demo. We'll walk through an after-hours emergency, a tune-up booking, and an open-estimate follow-up, against a sandbox of your field service system.

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