Hospitals, clinics, and regional health networks trust ClarityCompanion to answer the phone at 2am, triage appointments, and route clinical callbacks, all with PHI handled on Canadian soil, end to end.
Healthcare Use Cases
Pulled from live deployments in Canadian primary care, specialty clinics, and hospital intake lines.
Books, reschedules, and cancels appointments against your EMR in real time. Routes urgent symptoms to a clinician call-back queue with sentiment-based flagging.
Compatible with Oscar, Accuro, TELUS CHR, and Epic MyChart.
Verifies patient identity, checks last fill date, forwards refill requests to the prescribing clinician, and schedules the pharmacy pickup call-back, without a human taking the intake.
Targets the 30-60% of primary care call volume this category typically represents.
Delivers non-critical results, explains ranges in plain language, and schedules a clinician follow-up when something's off. Critical values always route to a human, no exceptions.
Designed for HL7 / FHIR integration.
Collects demographics, insurance, OHIP numbers, and consent forms over voice, writes straight to the EMR. Patient arrives registered; front desk stops re-keying.
Designed to cut intake time meaningfully, front desk stops re-keying.
Healthcare Compliance
We started in Canadian healthcare. Everything else is a generalization of what we built for hospitals.
All PHI (voice, transcript, case metadata) is processed and stored in Canadian cloud regions. Never crosses a border, never touches a US region.
Architected for Ontario's PHIPA. BAAs available for US-affiliated deployments. See the full posture table.
Suicidality, chest pain, stroke symptoms, pediatric emergencies, hard-coded to route to a human immediately, regardless of AI confidence. You configure the list.
Designed to read and write FHIR resources live, no nightly sync, no stale patient records. Works with Canada Health Infoway profiles where applicable.
Live Demo
Refill requests are 30-60% of primary care call volume. Watch the AI handle the whole flow, voice and text.