Accessibility is
not a feature.

Last reviewed 19 April 2026

1. Our commitment

ClarityCompanion is built for Canadian contact centres, including hospitals, municipalities, utilities, and universities, that are directly subject to the Accessibility for Ontarians with Disabilities Act (AODA) and similar provincial legislation. We treat accessibility as a baseline requirement, not a late-cycle feature. Our target for this marketing website is WCAG 2.1 Level AA.

2. What this site does today

• Semantic HTML with proper heading hierarchy (one H1 per page, logical H2/H3 nesting).
• Skip-to-content is not yet implemented, this is a known gap, tracked below.
• Colour contrast meets or exceeds 4.5:1 for body text and 3:1 for large text across the dark canvas.
• All form inputs have visible labels and full keyboard support.
• The navigation dropdown is operable by keyboard (focus-within) and by touch (explicit tap-to-expand on mobile).
• Animations respect prefers-reduced-motion. Users who set that preference will not see fade-ins, transforms, or typing indicators.
• The viewport is responsive from 320px to 2560px wide without horizontal scrolling.

3. Known gaps

We're a small team and we'd rather tell the truth than overclaim. The current known gaps:

• A skip-to-content link is not yet present on every page.
• Some decorative emoji (used in industry badges and card icons) are not hidden from assistive technology and may be read aloud.
• The live conversation demo on the home page has auto-playing animations that are paused for prefers-reduced-motion users but do not have an explicit pause control.
• Third-party assets (Google Fonts) are loaded from an external CDN; we have not independently audited their conformance statements.

Accessibility of the ClarityCompanion platform, the admin console, the agent-assist UI, and the caller-facing voice flows, is covered separately and held to the same WCAG 2.1 AA target. Accessibility documentation for the platform is available to customers and prospective customers under NDA.

4. Reporting a barrier

If you run into an accessibility barrier on this site, please tell us. We take these reports seriously and aim to acknowledge within two business days and resolve as quickly as the issue allows.

Email mustafatariq04@gmail.com with the page URL, the barrier you encountered, and (if comfortable sharing) the assistive technology you were using. We'll follow up directly, not through a ticketing bot.

5. Review cycle

We review this statement at least once per quarter and after any significant site redesign. The review date at the top of this page reflects the most recent review.